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Technical & Instructor Support
For questions and help relating to your course, videos, quizzes, and instructor support.
Technical Support
- Which Login Page Do I Use?
- Login help
- What does the "Please enter a valid account username" error mean?
- I can't access my course
- How to complete a course
- I completed my course, but I don't have a certificate
- How to access certificates
- My certificate has the wrong date
- How do I fix a typo on my certificate?
- Can you reset a course that I took before?
- Visual Aid has no image and just says “image file”
- Can I skip lessons that cover information that I already know?
Instructor Support
- I need help with a math question
- Can I see the questions that will be on the certification exam?
- Where can I see more examples of the math?
- Why is the Acre Foot to Gallon conversion factor different?
- Where is the handout answer key?
- I need more information about a concept in the course.
- How do I provide feedback on the course I am taking?