I failed my exam after completing the course. What do I do?

Send us your Exam Prep course certificate & your exam results.

If you've finished the entire exam preparation course prior to your exam and failed, then you qualify for an extension or refund. Send a copy of your exam results to info@americanwatercollege.org along with your account email or username and your request for either an extension or refund. To expedite the process, you can include your certificate of completion as well.

Acceptable exam result notifications include a picture of your exam results sheet or forwarding the email notification of your exam results.