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Support Center
Technical & Instructor Support
Course & Certification Information
Course Information
Certification and Industry Information
Orders & Enrollment
Orders
Enrollment
Technical & Instructor Support
Technical Support
Instructor Support
Technical & Instructor Support
For questions and help relating to your course, videos, quizzes, and instructor support.
How to use the Gradebook to find incomplete units
Technical Support
Which Login Page Do I Use?
Login help
What does the "Please enter a valid account username" error mean?
I can't access my course
How to complete a course
I completed my course, but I don't have a certificate
How to access certificates
My certificate has the wrong date
How do I fix a typo on my certificate?
Can you reset a course that I took before?
Visual Aid has no image and just says “image file”
Can I skip lessons that cover information that I already know?
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Instructor Support
I need help with a math question
Can I see the questions that will be on the certification exam?
Where can I see more examples of the math?
Why is the Acre Foot to Gallon conversion factor different?
Where is the handout answer key?
I need more information about a concept in the course.
How do I provide feedback on the course I am taking?
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