I haven’t received my textbook or manual yet. How can I track or request it?

If your course includes a printed textbook or manual, it is usually shipped to the mailing address you provided at enrollment within 4-weeks. If you have not received it, confirm your address and provide your order number or course name to support. They will check shipment status, provide tracking if available, and arrange reshipment if needed.

Please note that not all courses which include a printed resource require it for completion (e.g. TX Core Courses), and not all courses that require a printed resource include it (e.g. Water Treatment Technology Certificate Program).